Blackout Period applying to all customers - 28 July to 4 August (No processing of new orders or shipments.)
The schedule is different for different customers:
a) Businesses (Customers who purchase stock for their businesses/shops)
1 July to 27 July: I will continue to process your new orders and shipment requests within 3 working days.
28 July to 4 August: there will be no processing of orders or shipments. If you need your purchase to be shipped before 28 July, payment must be made by 26 July.
b) All other customers
1 July to 20 July: I will continue to process your new orders and shipment requests. However, it may take me up to 1 week to get back to you. This is especially so when you're placing a new order. Shipments will take less time to process.
21 July to 4 August: There will be no processing of new orders or shipments. If you need your purchase to be shipped before 21 July, payment must be made by 19 July.
I may decline large orders, depending on how busy I am. Large orders means having more than 10 items. If you have a large order, please try to submit it by June.
Rare items / urgent preorder
Any time if you have an urgent preorder / urgent item going out of stock, you may send me a separate email about it with "Urgent" in the subject or first line of the email. I will try my best to process it first.
All orders must be submitted via the order forms on my website or they will be ignored. If you have questions, please carefully read my website first. So far I have yet to come across a question that was not already answered on my website.
I seek your understanding to help me tide over my hectic schedule without compromising the quality of my service, and sincere apologies for any inconvenience caused!