I had a glance at my archives and was surprised to realise that I've actually been running my shopping service for 5 years! There have been times when I wanted to just throw in the towel, but your kindness, empathy and trust in me have encouraged me to keep going.
My health issues are better now, but my full-time job, and attempts to enrich my life with daily exercise, sufficient sleep, new skills and social activity make it challenging for me to devote time towards my shopping service. I am doing my best to be more efficient, organised and productive in all aspects of my life, so hopefully this will eventually mean that I'm better at managing time and juggling my shopping service on top with other commitments.
I'll work on addressing emails within 2 working days as before, and if it's a more complicated issue, or I happen to be really busy and need more time, I'll reply to let you know.